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Job Description
Join Our Talent Pool | Automotive Service Advisors
At Alfardan Automotive, we are always interested in connecting with customer-focused professionals who are passionate about delivering exceptional automotive service experiences.
We are currently building our talent pool for Automotive Service Advisors who can serve as trusted advisors to our valued customers, ensuring a seamless journey from vehicle intake to service completion.
Job Responsibility:
- Greet customers and provide them with a positive service experience
- Consult with customers about their vehicle issues and maintenance needs
- Schedule service appointments and manage service bookings
- Communicate with customers about the status of their vehicle repairs
- Provide accurate estimates for service costs and timelines
- Upsell additional services or maintenance packages as needed
- Ensure customer satisfaction and address any concerns or issues promptly
Candidate Requirements:
- Previous experience in a similar role in the automotive industry
- Strong communication and customer service skills
- Knowledge of vehicle maintenance and repair processes
- Ability to multitask and prioritize in a fast-paced environment
- Sales skills and ability to upsell services
- Familiarity with automotive systems and diagnostic tools
Skills Description
- Strong customer service skills
- Excellent communication skills
- Knowledge of automotive products and services
- Ability to handle customer inquiries and complaints
- Proficiency in computer systems and software
- Attention to detail and accuracy
- Problem-solving skills
- Ability to work in a fast-paced environment
- Team player with a positive attitude
Job Details
Job Title
Service Advisor
Job Country
Qatar
Job City
Doha
Job Role
Other
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Mid Career
Residence Location
Qatar
Alfardan Automobiles
Established in 1996, Alfardan Automobiles is the official importer in Qatar for BMW and MINI. Its conveniently located landmark showrooms, are backed by a full complement of aftersales facilities fully equipped with the latest computerization in service and diagnostic tools and technologies. Alfardan Automobiles, with its extended business hours, the full support of BMW Group’s Headquarters and experienced and fully trained staff; strives every day to be the leading service provider for the premium motorist. Since the launch of the first BMW showroom, Alfardan Automobiles has been expanding its investments to widen the availability of these brands across the fast growing State of Qatar.